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Delta TechOps: Behind The Seven Story Tall Hangar Doors

Airchive.com - July 29, 2014
Delta TechOps is the largest airline maintenance, repair and overhaul (MRO) provider in North America. Everyday, more than 9,000 Technical Operations employees come together to maintain Delta’s fleet and more than 150 other aviation and airline customers worldwide. The Delta Technical Operations Center (TOC) Jet Base was opened on June 21, 1960. At the time, Delta only had 79 aircraft in its fleet, and it had more than 1,600 employees technical operation employees. As Delta’s fleet grew, the base continued to grow. In 1968, it grew to 16 acres, and in 1972, TechOps more than doubled its size to 36 acres. 1983 was a big year for TechOps which is opened up to offer its services to other airlines. Until this time, it worked exclusively on Delta’s mainline fleet.
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Airlines Profiting From Preventative Maintenance

Airlines Profiting From Preventative Maintenance - February 17, 2014
It is clear that preventive maintenance can bring reliability and predictability to a fleet, but can it position a diligent carrier above the mean? Delta Air Lines is testing—and perhaps proving—the hypothesis. Delta's strategy of investing in older aircraft in lieu of buying only new ones is no secret. Among the big four U.S. carriers, Delta has the second-largest mainline fleet but the smallest order backlog, at 175. Southwest Airlines, with 310, is next-smallest. Delta is swapping maintenance honeymoons for substantial investments in spares, logistics and its Tech Ops maintenance unit as a whole. The carrier has purchased aircraft not to fly, but to break up for parts, for instance. “With a mature fleet, you have a lot of opportunity from a structural cost standpoint, because of the surplus market, to really take advantage of where those fleets are in terms of that maturity curve, and really aggressively manage and control your maintenance, material and repair costs,” says Steve Gorman, Delta's chief operating officer.
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Full speed ahead - Delta TechOps moves in a new direction

MRO Management - Volume 15, September 2013 - August 28, 2013
The long-term plan for Delta TechOps is to become a one stop shop, operating as a third-party MRO provider instead of primarily looking after the parent airline, says Peter Turner, Vice President, Business Development and MRO. Appointed last year from Rolls-Royce North America, Turner brought with him considerable experience of the Total Care engine support programme...
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MROAM: Delta TechOps to add CF34-8 capability - Flight Global

Flightglobal - April 18, 2013
Delta TechOps will start offering GE CF34-8 engine overhaul capabilities, says Richard Anderson, chief executive of Delta Air Lines at the MRO Americas conference in Atlanta. "We've made the decision, and we're in the process of bringing it in-house," ...
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TechOps Helps Delta Contain Costs, Anderson Says

Aviation Week - AWIN Firs - April 17, 2013
Delta TechOps, long acknowledged as a key part of parent Delta’s vast revenue diversification strategy, plays an equally important role in helping the airline keep costs down, airline CEO Richard Anderson emphasizes. Speaking at MRO Americas in the shadow of the carrier’s Atlanta headquarters, Anderson revealed that the airline’s engine MRO prowess means the carrier’s pool of spare engines totals just 5% of its on-wing fleet — about half of what an engine OEM recommends. The spares pool includes ready-to-deploy spares plus engines being repaired. Such efficiencies — available to TechOps engine customers as well...
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Delta TechOps Eyes Future Growth - Company Profile

AviTrader MRO - January 2013 (PDF, page 19) - January 24, 2013
Since joining Delta TechOps in December 2012 as vice president, Business Development and MRO, Englishman Peter Turner has set his sights high. “We’re planning to expand our global footprint,” says Turner, mentioning Asia as a strong candidate for future growth. Delta already collaborates with partners in the continent, but has no physical MRO facilities there so far. “Delta is recognised throughout the industry as a significant brand. We’re the technical operation for one of the largest groups in the aviation world – we keep Delta flying...
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Delta TechOps Invests In New MRO Technology For Engines

Aviation Daily - August 02, 2012
Delta Air Lines’ Technical Operations (TechOps) maintenance arm is pushing a raft of new engine overhaul and repair technology as part of efforts to cut costs and boost revenue. “There is a consistent tug and pull between users and original equipment manufacturers (OEMs) these days, and airlines like Delta are investing in the ability to do more of this [sophisticated engine inspection and repair] on their own,” says David Garrison, Delta TechOps engine and component maintenance managing director. ...
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Watch Video Case Studies from Realization's Project Flow

AVIATION WEEK'S aftermarket blog - February 27, 2012
Project management firm Realization has posted video presentations from its Project Flow 2011 conference in Nov. For those of you interested in commercial MRO, check out [...] Delta TechOps' John Laughter talk about reducing cancellations from 2010-2011 for both base and line maintenance. ...
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Project Management Technology Keeps Critical Chain Bright

Aviation Maintenance Magazine - February 24, 2012
[...] Delta TechOps’ Engines and Components unit was the first TechOps group to work with Concerto, Realization’s project management software. In the period from 2006—before the Realization engagement began—to 2008 the group’s engine turnaround times (TATs) decreased by an average of 30 percent and engine production increased by 23 percent, thanks in part to the CCPM technology.
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Avionics Maintenance Heats Up

Aviation Maintenance Magazine - December 22, 2011
The temperature’s rising in airline avionics shops. The weak economy is pushing carriers to cut repair and maintenance costs but spurring original equipment manufacturers (OEMs) to maximize returns in the aftermarket. These tensions have created a more adversarial relationship whose latest symptom is the struggle over data access. “We have seen a fall in customer support, which may be driven by the fact that some OEMs and airlines are competing against each other for the same MRO dollars,” observes Ebb Segars, general manager-component maintenance operations with Delta TechOps. ...
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UPCOMING EVENTS

Sep
13

ACPC

The ACPC brings together buyers and sellers of aviation related goods and services, offering members a fair and level environment to network in various business and social agendas.

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WHAT'S HAPPENING NOW
Delta TechOps
@DeltaTechOps
Sep 18
Do you know what lies behind the 7-story-tall hangar doors of the #AvMRO facility in Atlanta? http://t.co/Rf5rkMsLNS http://t.co/YariSQfHfg
Delta TechOps
@DeltaTechOps
Sep 17
Our goal is simple- to provide superior #AvMRO service and expertise every single day http://t.co/08tZKCmgg4 http://t.co/piYMxl1dnI
Delta TechOps
@DeltaTechOps
Sep 16
As an #ISO9001 certified #AvMRO provider, our Component MX shops repair & service more than 8k different aircraft http://t.co/Zv6yZ5dCcf
Delta TechOps
@DeltaTechOps
Sep 15
We are at #ACPC2014 for networking & #AvMRO discussions. Meet with us to learn more or click http://t.co/YVgocVrhiB http://t.co/fJOv1kC6wb
Delta TechOps
@DeltaTechOps
Sep 12
Looking forward to attending #ACPC2014 in Washington, D.C. this weekend! #AvMRO
Delta TechOps
@DeltaTechOps
Sep 10
We're proud that our #airframe MX team has earned a reputation for flawless work & minimal turn times: http://t.co/bONiAlWNfF #AvMRO
Delta TechOps
@DeltaTechOps
Sep 08
We recently welcomed Jack Arehart as our new #AvMRO president. Learn about his incredible 30 yrs in the industry http://t.co/lt3meBfrgw
Delta TechOps
@DeltaTechOps
Sep 04
Since 1929 our #AvMRO teams have been responsible for making @Delta one of the most reliable airlines in the world http://t.co/wJBndO7ZlO
Delta TechOps
@DeltaTechOps
Sep 03
#DidYouKnow that we are one of few #airline #AvMRO that is #ISO9001 certified? http://t.co/PzgnyWXjVp http://t.co/7tPyOvWPC8
Delta TechOps
@DeltaTechOps
Sep 02
We perform #AvMRO services on many different types of #aircraft turbofan jet engines & APUs. See our full list here: http://t.co/N6glxUPkQo